Casa Lucy - Puerto Natales
Chile stretches like a long ribbon between the Andes and the Pacific, inviting travelers to discover landscapes that constantly change. One day you may walk across the silent Atacama Desert, the next admire blue glaciers of Patagonia or colorful streets of Valparaiso. Comfortable places to stay wait near volcanoes around Pucón, vineyards of central valleys and windswept trails of Torres del Paine. Each region tells a different story of nature, culture and adventure.
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Casa Lucy
No. of rooms
7
WiFi
We speak
ES
9.4/10
No. of rooms
7
WiFi
We speak
ES
9.4/10
Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi.
Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colours and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room.
Teniente Julio Gallardo Airport is 9 km away from Lucy.
The hotel day starts from hour 12:00 and ends at 10:00.
Payments with Credit Card can only be in local currency (CLP). Payment in USD are only possible in cash.
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Based on local tax laws,Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Managed by a private host
Double Room. This room features a double bed and a private bathroom. ;
Classic Twin Room. This room comes with 2 single beds and a private bathroom. ;
Basic Double Room. The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating, a flat-screen TV, as well as garden views. The unit has 1 bed. ;
Family Room. The unit has 3 beds. ;
Double Room with Private Bathroom. The unit has 1 bed.
Breakfast takeaway containers
Access to health care professionals
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Cashless payment available
Physical distancing in dining areas
Heating
Property is cleaned by professional cleaning companies
Guest accommodation is disinfected between stays
Process in place to check health of guests
Shared lounge/TV area
CCTV in common areas
First aid kit available
Internet services
Guest accommodation sealed after cleaning
Non-smoking throughout
Face masks for guests available
WiFi
Food can be delivered to guest accommodation
Linens, towels and laundry washed in accordance with local authority guidelines
Invoice provided
Luggage storage
Contactless check-in/check-out
Key access
Screens or physical barriers placed between staff and guests in appropriate areas
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Tour desk
Non-smoking rooms
Physical distancing rules followed
Delivered food is securely covered
Family rooms
WiFi available in all areas
Free WiFi
Thermometers for guests provided by property